[Notebook]GoPro Subscription Bundle_Q&A

Q：When does the redemption start and end? 
The redemption begins on October 7, 2025 and ends on December 31, 2027. 


Q: Which ASUS products qualify for the promotion?
ProArt laptops will qualify for a 6-month complimentary subscription. ASUS Zenbook and Vivobook will qualify for a 3-month complimentary subscription. However, please visit this webpage to see the full list of eligible products.


Q：Which regions are eligible for the promotion?
The free GoPro subscription offered by ASUS is only available in regions where GoPro makes the subscription accessible to end users. Customers located outside the regions listed below will not be able to redeem the subscription.
Eligible regions:
Argentina, Australia, Austria, Bahamas, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Estonia, Finland, France, Germany, Greece, Guam, Guatemala, Hong Kong, Hungary, Iceland, Ireland, Israel, Italy, Japan, Kuwait, Latvia, Lithuania, Luxembourg, Maldives, Malta, Mexico, Monaco, Montenegro, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Qatar, Romania, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, Vietnam.


Q：Will the complimentary subscription and 15% off discount coupon an one-time redemption? If I click through the redemption banner on MyASUS app and open up GoPro’s redemption page, will I be able to visit the page again to redeem if I opted out the page?
The complimentary subscription and 15% discount coupon will remain available on the redemption page and will also appear in your shopping cart before checkout, so you can redeem them anytime during the offer period. 


Q：Do I need a new GoPro account to qualify for the offer if I already have one? 
If you currently have a GoPro subscription in your account, you will need to register a new GoPro account to redeem the complimentary subscription.


Q：Can I still participate in the promotion if I already have a GoPro subscription?
Yes, you are still eligible for the promotion. However, you’ll need to create a new GoPro account instead of adding it to your existing subscription. 


Q：Who can I contact if I encounter any problems when claiming the offer?
Please visit our support page at here and fill in the form. An ASUS customer support representative will then contact you. 

 

Q：How can I redeem the GoPro Subscription?

1. Go to “User Center”① in MyASUS and login②.

2. Click "Member exclusive coupon"③.

3. Click ”Redeem NOW!“④.

4. Input SN⑤ and click "Send"⑥.

5. The page will automatically redirect to the GoPro redemption page. Click “Account”⑦ on top right corner.

6. Log in to GoPro, then you can get Premium.